Your data stays yours

What we collect

We collect only what your care requires: account details, test orders and results, messages with your care team, and basic usage data that keeps the site working.

How we protect it

Hollowell is HIPAA-compliant with end-to-end protection on health data. Access is limited to the clinicians and staff directly involved in your care, plus the certified laboratories processing your samples.

What we never do

We never sell your personal health information, share it with advertisers, or use it for purposes beyond your care without your explicit consent.

Your rights

Request a copy of your data, correct it, or ask for deletion at any time through the contact page. Export requests are fulfilled within 30 days.